Ford brand mark

2012–2023 Ford Tourneo Custom · common problems & known faults

A people carrier version of the Transit Custom, judged on drivetrain and door condition.

Compiled & reviewed by the VehicleFaults Research Team · last reviewed August 2026

Quick answer

The most commonly reported faults on the 2012–2023 Ford Tourneo Custom are DPF and EGR faults on urban use, Wet belt wear on 2.0 EcoBlue diesel and Sliding door runner wear and sill corrosion. 2 of the documented issues are rated high severity · inspect these first. Full inspection points, onset mileage and what to check are listed below.

Reliability snapshot

Based on the documented faults on this page for the Ford Tourneo Custom.

6.7/ 10
Solid
Critical
0
High
2
Medium
2
Low
0

Guidance only · reflects reported patterns, not a specific car's condition.

Ford Tourneo Custom problems by year

Which faults an average example has usually reached depends on its age. Pick a model year for the faults that matter on that build.

Known faults to check

ExhaustHigh

DPF and EGR faults on urban use

Typically appears
90,000+ miles
What to inspect
Run to full temperature and check for warnings
EngineHigh

Wet belt wear on 2.0 EcoBlue diesel

Typically appears
100,000+ miles
What to inspect
Check belt change evidence and oil condition
BodyMedium

Sliding door runner wear and sill corrosion

Typically appears
Age-related
What to inspect
Operate both doors and probe the sills
TransmissionMedium

Clutch and gearbox wear on high mileage examples

Typically appears
110,000+ miles
What to inspect
Check bite point and gear selection when hot

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Frequently asked questions

Popular with which buyers?

Private hire and large families, so seat condition matters.

Main risk?

Wet belt condition on EcoBlue engines.

Best pre-purchase check?

A long hot run plus a sliding door test.

Sources & further reading

Faults are compiled from documented recalls, technical bulletins, owner reports and mechanic sources, then reviewed for accuracy. This is guidance only · not a substitute for a professional inspection.