Contact

Company details & how to reach us

Everything you need for invoices, refunds, data requests, account issues, support queries or a straight answer from a real human.

Trading details

MRGN VENTURES LTD trading as VehicleFaults

71-75 Shelton Street

Covent Garden

London

United Kingdom

WC2H 9JQ

Get in touch

Support, sales and billing · team@vehiclefaults.com

Data & privacy requests · team@vehiclefaults.com

We answer email within one working day, usually much sooner.

Billing & invoices

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Invoices, receipts, card changes and refunds are available at paddle.net using the email address you bought with.

Policies