Ford brand mark

Is the 2012–2023 Ford Tourneo Custom reliable?

Scored from 8 documented faults · reviewed by the VehicleFaults Research Team

Quick answer

4.3/ 10
Buy with caution

On our documented-fault scoring the Ford Tourneo Custom rates 4.3 out of 10 · buy with caution. We hold 8 known faults for it and 3 are rated high severity, so the risk is real but contained. The weak points cluster around engine, exhaust and body. A well-serviced example with evidence for the big-ticket items is usually a safe buy; the score describes the model, not the specific car in front of you.

Verdict · Walk unless the history is spotless

What the score is built from

Critical
0
High
3
Medium
4
Low
1

Weak points cluster around engine, exhaust, body, transmission.

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The faults that decide it

ExhaustHigh

DPF and EGR faults on urban use

Typically appears
90,000+ miles
What to inspect
Run to full temperature and check for warnings
Typical repair
DPF forced regen or replacement · £250–£1,600
EngineHigh

Wet belt wear on 2.0 EcoBlue diesel

Typically appears
100,000+ miles
What to inspect
Check belt change evidence and oil condition
Typical repair
Timing / wet belt kit + water pump · £450–£1,100
EngineHigh

Rhythmic chuffing noise from the top end and exhaust fumes in the cabin caused by failed copper injector seals, primarily on the earlier 2.2 TDCi units.

Typically appears
70,000-100,000 miles
What to inspect
Start the engine from cold, lift the bonnet, and listen closely over the engine cover for a 'ts-ts-ts' sound. Look for black, tar-like carbon deposits around the injector bases.
Typical repair
Injector set replacement & coding · £500–£1,600
BodyMedium

Sliding door runner wear and sill corrosion

Typically appears
Age-related
What to inspect
Operate both doors and probe the sills
Typical repair
Body & corrosion repair · £250–£1,800
TransmissionMedium

Clutch and gearbox wear on high mileage examples

Typically appears
110,000+ miles
What to inspect
Check bite point and gear selection when hot
Typical repair
Clutch & dual-mass flywheel · £700–£1,600

Costs are indicative UK independent-garage bands for budgeting and negotiation · never a quote.

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