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Is the 2017–2025 Volkswagen Crafter reliable?

Scored from 8 documented faults · reviewed by the VehicleFaults Research Team

Quick answer

5.2/ 10
Mixed

On our documented-fault scoring the Volkswagen Crafter rates 5.2 out of 10 · mixed. We hold 8 known faults for it and 2 are rated high severity, so the risk is real but contained. The weak points cluster around exhaust & emissions, engine and suspension. A well-serviced example with evidence for the big-ticket items is usually a safe buy; the score describes the model, not the specific car in front of you.

Verdict · Negotiate · budget for the known faults

What the score is built from

Critical
0
High
2
Medium
4
Low
2

Weak points cluster around exhaust & emissions, engine, suspension, electrical.

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The faults that decide it

Exhaust & emissionsHigh

DPF blocking on vans used mainly for short urban journeys

Typically appears
60,000+ miles
What to inspect
Check for regeneration warning lights and ask about usage patterns
Typical repair
DPF forced regen or replacement · £250–£1,600
Engine coolingHigh

Coolant loss and potential overheating caused by premature water pump failure.

Typically appears
50,000-80,000 miles
What to inspect
Shine a torch down the left side of the engine block below the cambelt cover to check for pink, crusty dried coolant residue.
Typical repair
Timing / wet belt kit + water pump · £450–£1,100
EngineMedium

EGR valve fouling causing rough running and warning lights

Typically appears
70,000+ miles
What to inspect
Check for hesitation under load and stored fault codes
Typical repair
EGR valve / cooler replacement · £300–£900
SuspensionMedium

Rear leaf spring and bush wear on heavily loaded vans

Typically appears
80,000+ miles
What to inspect
Check ride height unladen and inspect bushes for perishing
Typical repair
Suspension refresh (per axle) · £250–£1,100
BodyworkMedium

Load area floor and door corrosion from commercial use

Typically appears
Age-related
What to inspect
Inspect load floor, rear doors and sills for rust and impact damage
Typical repair
Body & corrosion repair · £250–£1,800

Costs are indicative UK independent-garage bands for budgeting and negotiation · never a quote.

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