Chrysler brand mark

Is the 2017–2023 Chrysler Pacifica reliable?

Scored from 8 documented faults · reviewed by the VehicleFaults Research Team

Quick answer

4.8/ 10
Buy with caution

On our documented-fault scoring the Chrysler Pacifica rates 4.8 out of 10 · buy with caution. We hold 8 known faults for it and 2 are rated high severity, so the risk is real but contained. The weak points cluster around electrical, hybrid system and transmission. A well-serviced example with evidence for the big-ticket items is usually a safe buy; the score describes the model, not the specific car in front of you.

Verdict · Walk unless the history is spotless

What the score is built from

Critical
0
High
2
Medium
5
Low
1

Weak points cluster around electrical, hybrid system, transmission, engine.

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The faults that decide it

Hybrid SystemHigh

PHEV high-voltage battery recall (fire risk) on some cars.

Typically appears
Any
What to inspect
Confirm the hybrid battery recall was completed on plug-in models.
Typical repair
Significant repair · £400–£1,400
Engine / ValvetrainHigh

Premature wear of the rocker arms and lifters, often referred to as the 'Pentastar tick', which can damage camshafts.

Typically appears
70,000-100,000 miles
What to inspect
Start the engine from cold, open the bonnet, and listen closely to the cylinder heads for a rhythmic metallic ticking that rises with engine revs.
Typical repair
Head gasket / cooling system repair · £900–£2,600
ElectricalMedium

Uconnect glitches, power sliding-door and TIPM/module faults.

Typically appears
Any
What to inspect
Test all screens, power doors and electronics thoroughly.
Typical repair
Infotainment repair or software fix · £120–£1,200
TransmissionMedium

9-speed automatic harsh shifts.

Typically appears
Any
What to inspect
Test-drive through low-speed shifts.
Typical repair
Routine repair · £180–£700
EngineMedium

3.6L V6 stop/start and occasional stalling.

Typically appears
60,000+ miles
What to inspect
Scan for codes; test stop/start operation.
Typical repair
Routine repair · £180–£700

Costs are indicative UK independent-garage bands for budgeting and negotiation · never a quote.

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