TransmissionHigh
9-speed ZF automatic hard/erratic shifts and hesitation (improved by updates).
- Typically appears
- Any
- What to inspect
- Test-drive through varied speeds; confirm transmission software updates.
2014–2019 Jeep Cherokee · common problems & known faults
The KL Cherokee is capable and comfortable, but the 9-speed automatic and electronics are the priority checks.
Compiled & reviewed by the VehicleFaults Research Team · last reviewed July 2026
Quick answer
The most commonly reported faults on the 2014–2019 Jeep Cherokee are 9-speed ZF automatic hard/erratic shifts and hesitation (improved by updates), 2.4L Tigershark oil consumption; 3.2L Pentastar rocker tick and Uconnect and general electrical glitches. 1 of the documented issues are rated high severity · inspect these first. Full inspection points, onset mileage and what to check are listed below.
Reliability snapshot
Based on the documented faults on this page for the Jeep Cherokee.
7.3/ 10
- Critical
- 0
- High
- 1
- Medium
- 3
- Low
- 0
Guidance only · reflects reported patterns, not a specific car's condition.
Known faults to check
EngineMedium
2.4L Tigershark oil consumption; 3.2L Pentastar rocker tick.
- Typically appears
- 70,000+ miles
- What to inspect
- Check oil level; listen for a tick on start-up.
ElectricalMedium
Uconnect and general electrical glitches.
- Typically appears
- Any
- What to inspect
- Test the screen and accessories.
DrivetrainMedium
PTU/rear axle disconnect faults on AWD.
- Typically appears
- 80,000+ miles
- What to inspect
- Confirm AWD engages without noise or warnings.
Inspecting a Jeep Cherokee?
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Check this exact carFrequently asked questions
Is the Jeep Cherokee KL reliable?
It's capable but the 9-speed transmission and electronics need careful checks and up-to-date software.
Which engine is better?
The 3.2L V6 is stronger and avoids the 2.4L's oil-consumption tendency.
What's the 9-speed problem?
Early units shifted harshly; software updates helped — verify they were applied.
Sources & further reading
Faults are compiled from documented recalls, technical bulletins, owner reports and mechanic sources, then reviewed for accuracy. This is guidance only · not a substitute for a professional inspection.