2014–2019 Jeep Cherokee — common problems & known faults

The KL Cherokee is capable and comfortable, but the 9-speed automatic and electronics are the priority checks.

Compiled & reviewed by the VehicleFaults Research Team · last reviewed July 2026

Known faults to check

TransmissionHigh

9-speed ZF automatic hard/erratic shifts and hesitation (improved by updates).

Typically appears
Any
What to inspect
Test-drive through varied speeds; confirm transmission software updates.
EngineMedium

2.4L Tigershark oil consumption; 3.2L Pentastar rocker tick.

Typically appears
70,000+ miles
What to inspect
Check oil level; listen for a tick on start-up.
ElectricalMedium

Uconnect and general electrical glitches.

Typically appears
Any
What to inspect
Test the screen and accessories.
DrivetrainMedium

PTU/rear axle disconnect faults on AWD.

Typically appears
80,000+ miles
What to inspect
Confirm AWD engages without noise or warnings.

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Frequently asked questions

Is the Jeep Cherokee KL reliable?

It's capable but the 9-speed transmission and electronics need careful checks and up-to-date software.

Which engine is better?

The 3.2L V6 is stronger and avoids the 2.4L's oil-consumption tendency.

What's the 9-speed problem?

Early units shifted harshly; software updates helped — verify they were applied.

Sources & further reading

Faults are compiled from documented recalls, technical bulletins, owner reports and mechanic sources, then reviewed for accuracy. This is guidance only · not a substitute for a professional inspection.