TransmissionHigh
9-speed ZF automatic hard/erratic shifts and hesitation (improved by updates).
- Typically appears
- Any
- What to inspect
- Test-drive through varied speeds; confirm transmission software updates.
2014–2019 Jeep Cherokee · common problems & known faults
The KL Cherokee is capable and comfortable, but the 9-speed automatic and electronics are the priority checks.
Compiled & reviewed by the VehicleFaults Research Team · last reviewed July 2026
Quick answer
The most commonly reported faults on the 2014–2019 Jeep Cherokee are 9-speed ZF automatic hard/erratic shifts and hesitation (improved by updates), Hesitation, rough idle, or illuminated engine management light caused by a clogged EGR valve or DPF on 2.0L/2.2L Multijet diesels and Coolant loss and sweet smell from the front grille due to splitting radiator side tank seams. 3 of the documented issues are rated high severity · inspect these first. Full inspection points, onset mileage and what to check are listed below.
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Build the inspection planReliability snapshot
Based on the documented faults on this page for the Jeep Cherokee.
3.9/ 10
- Critical
- 0
- High
- 3
- Medium
- 5
- Low
- 0
Guidance only · reflects reported patterns, not a specific car's condition.
Known faults to check
EngineMedium
2.4L Tigershark oil consumption; 3.2L Pentastar rocker tick.
- Typically appears
- 70,000+ miles
- What to inspect
- Check oil level; listen for a tick on start-up.
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Build the inspection planElectricalMedium
Uconnect and general electrical glitches.
- Typically appears
- Any
- What to inspect
- Test the screen and accessories.
DrivetrainMedium
PTU/rear axle disconnect faults on AWD.
- Typically appears
- 80,000+ miles
- What to inspect
- Confirm AWD engages without noise or warnings.
SuspensionMedium
Clunking noise over bumps and vague steering feel due to torn front lower control arm rear bushes.
- Typically appears
- 40,000-60,000 miles
- What to inspect
- Apply the handbrake, put the vehicle in drive, and lightly pulse the throttle while an observer watches the front wheels for excessive fore/aft movement.
EmissionsHigh
Hesitation, rough idle, or illuminated engine management light caused by a clogged EGR valve or DPF on 2.0L/2.2L Multijet diesels.
- Typically appears
- 50,000-70,000 miles
- What to inspect
- Start the engine from cold, check for uneven idling, and rev to 2,500 rpm to check for excessive black smoke or hesitation before the turbo spools.
BodyworkMedium
Power tailgate fails to open fully, drops unexpectedly, or makes a grinding noise due to strut or control module failure.
- Typically appears
- 5-7 years
- What to inspect
- Cycle the power tailgate using the key fob and the interior button. Ensure it opens smoothly to the top and holds its position without sagging.
Cooling SystemHigh
Coolant loss and sweet smell from the front grille due to splitting radiator side tank seams.
- Typically appears
- 60,000-80,000 miles
- What to inspect
- Open the bonnet and shine a torch down the sides of the radiator. Look for pink or orange crusty residue along the plastic-to-metal crimped seams.
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Build my inspection planFrequently asked questions
Is the Jeep Cherokee KL reliable?
It's capable but the 9-speed transmission and electronics need careful checks and up-to-date software.
Which engine is better?
The 3.2L V6 is stronger and avoids the 2.4L's oil-consumption tendency.
What's the 9-speed problem?
Early units shifted harshly; software updates helped — verify they were applied.
Does the Cherokee KL have a timing belt or a timing chain?
It depends on the engine. The 2.0L and 2.2L Multijet diesels use a timing belt, which requires replacement every 60,000 miles or five years. The 3.2L Pentastar V6 and 2.4L Tigershark petrol engines utilise a timing chain, which is designed to last the life of the vehicle provided regular oil changes are maintained.
What should I check regarding the Active Drive AWD systems?
Beyond the known PTU issues, verify which system is fitted. Active Drive I is a standard AWD setup, whilst Active Drive II adds a low-range transfer case. On the forecourt, engage '4WD Low' via the Selec-Terrain dial on Active Drive II models to ensure the system engages smoothly without dashboard error messages or clunking.
Are there any specific MOT failure points to watch out for?
Yes, the KL Cherokee frequently fails its MOT on worn front lower suspension arm bushes and degraded anti-roll bar drop links. Additionally, check the electronic parking brake; the rear calliper actuators can seize due to water ingress, leading to binding rear brakes and an immediate MOT failure on the brake testing rollers.
Sources & further reading
Faults are compiled from documented recalls, technical bulletins, owner reports and mechanic sources, then reviewed for accuracy. This is guidance only · not a substitute for a professional inspection.
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