TransmissionHigh
Harsh, jerky gear changes or hesitation, particularly when shifting between second and third gear in the 7G-Tronic Plus or 9G-Tronic automatic gearboxes.
Automatic gearbox service or rebuild£350–£3,000
Inspect · Select Comfort mode and perform a gentle acceleration test from a standstill up to 30 mph, feeling for any thumping or hesitation during the first three gear changes.
EngineMedium
Oil leaks and turbo actuator faults
Turbocharger replacement£750–£2,200
Inspect · Underside inspection and boost behaviour
ExhaustHigh
OM651/OM654 diesel DPF and AdBlue faults
DPF forced regen or replacement£250–£1,600
Inspect · Check for AdBlue warnings and limp mode
ElectricalLow
COMAND screen and camera faults
Infotainment repair or software fix£120–£1,200
Inspect · Cycle screen and cameras
Interior ControlsLow
The rotary COMAND controller wheel spins freely without scrolling through the menus on the screen, caused by a snapped internal plastic shaft.
Infotainment repair or software fix£120–£1,200
Inspect · Rotate the silver command dial in the centre console. If it spins with no resistance and fails to move the cursor on the screen, the internal shaft is broken.
SuspensionHigh
Airmatic air suspension leaks where fitted
Suspension refresh (per axle)£250–£1,100
Inspect · Check ride height after standing overnight
SuspensionMedium
Creaking or knocking from the front end over speed bumps, and 'crabbing' or juddering on full steering lock at low speeds due to worn lower control arm bushes.
Suspension refresh (per axle)£250–£1,100
Inspect · Apply full steering lock and drive in a tight circle at low speed to feel for tyre skip. Drive over a speed bump with the windows down to listen for lower control arm bush creaks.
BodyworkMedium
The Easy-Pack power tailgate groans, shudders, or fails to open or close fully due to failing spindle drive struts or water ingress in the control module.
Suspension refresh (per axle)£250–£1,100
Inspect · Operate the power tailgate using both the key fob and the boot lid button. Watch for smooth operation and listen for grinding noises from the gas struts.
Ranges are indicative parts-and-labour costs at a UK independent garage, inclusive of VAT. Franchised dealers typically sit 40–80% higher, and prestige or electrified variants sit at the top of each band. Always get a written quote before committing.