DrivetrainHigh
Harsh engagement when shifting from Park to Reverse or Drive, and jerky upshifts in lower gears due to valve body or software issues on the 8-speed automatic transmission.
Automatic gearbox service or rebuild£350–£3,000
Inspect · Start the engine from cold. Shift repeatedly between Park, Reverse, and Drive, feeling for delayed engagement or a heavy clunk. Take a short drive to test first-to-second gear shifts.
EngineHigh
2.0 EcoBoost coolant intrusion into cylinders.
Head gasket / cooling system repair£900–£2,600
Inspect · Check for coolant loss and white exhaust smoke.
DrivetrainHigh
Power transfer unit (PTU) failure on AWD models.
Significant repair£400–£1,400
Inspect · Ask about PTU fluid changes and listen for whine/grinding.
InfotainmentMedium
SYNC 3 screen goes completely black, freezes, or repeatedly reboots. Bluetooth and navigation functions become unresponsive due to APIM (Accessory Protocol Interface Module) failure.
Infotainment repair or software fix£120–£1,200
Inspect · Turn on the ignition and wait for the SYNC screen to boot. Tap through the navigation and audio menus rapidly to check for lag, and attempt to pair a mobile phone via Bluetooth.
SuspensionMedium
Knocking or clunking noises from the rear over bumps, accompanied by accelerated wear on the inner edges of the rear tyres due to failed rear trailing arm bushes.
Suspension refresh (per axle)£250–£1,100
Inspect · Visually inspect the inner tread of both rear tyres for uneven wear. Push down firmly on the rear corners of the vehicle to listen for squeaks or clunks.
SteeringHigh
'Adaptive Steering Fault' warning message on the instrument cluster, accompanied by an off-centre steering wheel or unexpectedly heavy steering at low speeds due to a failed steering wheel module.
Electrical diagnosis & module repair£120–£900
Inspect · Turn the ignition on and check the dash for steering warning messages. Turn the steering wheel lock-to-lock whilst stationary to feel for excessive resistance, notchiness, or grinding.
BrakesMedium
Brake booster / master cylinder faults.
Brakes (discs, pads, caliper)£200–£800
Inspect · Test brake pedal feel and scan for related codes.
BodyLow
Door latch and panoramic roof leaks.
Water-ingress trace & seal£150–£800
Inspect · Test latches and check headliner for water stains.
Ranges are indicative parts-and-labour costs at a UK independent garage, inclusive of VAT. Franchised dealers typically sit 40–80% higher, and prestige or electrified variants sit at the top of each band. Always get a written quote before committing.