Mercedes-Benz brand mark

Is the 2019–2025 Mercedes-Benz CLA reliable?

Scored from 8 documented faults · reviewed by the VehicleFaults Research Team

Quick answer

5.2/ 10
Mixed

On our documented-fault scoring the Mercedes-Benz CLA rates 5.2 out of 10 · mixed. We hold 8 known faults for it and 2 are rated high severity, so the risk is real but contained. The weak points cluster around transmission, electrical and suspension. A well-serviced example with evidence for the big-ticket items is usually a safe buy; the score describes the model, not the specific car in front of you.

Verdict · Negotiate · budget for the known faults

What the score is built from

Critical
0
High
2
Medium
4
Low
2

Weak points cluster around transmission, electrical, suspension, body.

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The faults that decide it

TransmissionHigh

Dual clutch judder and hesitation from standstill

Typically appears
60,000+ miles
What to inspect
Pull away repeatedly from cold in traffic
Typical repair
DCT clutch pack / mechatronic work · £900–£3,200
Emissions (Diesel)High

Engine management light illuminated due to AdBlue injector crystallisation or failing NOx sensors.

Typically appears
40,000-70,000 miles
What to inspect
Start the engine from cold and check the dashboard for the EML or an 'AdBlue system fault' countdown message. Listen for a lumpy idle during the first 10 seconds.
Typical repair
Injector set replacement & coding · £500–£1,600
ElectricalMedium

MBUX screen freezes and reboot loops

Typically appears
Age-related
What to inspect
Cycle navigation, audio and voice control
Typical repair
Infotainment repair or software fix · £120–£1,200
SuspensionMedium

Front bush wear and knocking on lowered AMG Line cars

Typically appears
50,000+ miles
What to inspect
Drive over speed humps and listen at the front
Typical repair
Suspension refresh (per axle) · £250–£1,100
Engine (1.3L Petrol)Medium

Oil seepage down the front of the engine block from the timing chain cover.

Typically appears
30,000-50,000 miles
What to inspect
Shine a torch down the right side of the engine bay past the alternator to check for fresh oil misting or weeping on the block.
Typical repair
Timing chain, tensioner & guides · £900–£2,400

Costs are indicative UK independent-garage bands for budgeting and negotiation · never a quote.

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