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2013–2025 Mercedes-Benz E-Class · common problems & known faults

An executive staple, often ex-fleet or ex-private-hire. History quality separates a good car from a liability.

Compiled & reviewed by the VehicleFaults Research Team · last reviewed August 2026

Quick answer

The most commonly reported faults on the 2013–2025 Mercedes-Benz E-Class are DPF and AdBlue faults on OM651 and OM654 diesels, Air suspension (Airmatic) leaks and compressor failure and Injector and turbo actuator faults on older diesels. 5 of the documented issues are rated high severity · inspect these first. Full inspection points, onset mileage and what to check are listed below.

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Reliability snapshot

Based on the documented faults on this page for the Mercedes-Benz E-Class.

3.2/ 10
Buy with caution
Critical
0
High
5
Medium
2
Low
1

Guidance only · reflects reported patterns, not a specific car's condition.

Known faults to check

ExhaustHigh

DPF and AdBlue faults on OM651 and OM654 diesels

Typically appears
80,000+ miles
What to inspect
Check AdBlue warnings and run to full temperature
SuspensionHigh

Air suspension (Airmatic) leaks and compressor failure

Typically appears
80,000+ miles
What to inspect
Check the car sits level after standing and cycle the modes

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EngineHigh

Injector and turbo actuator faults on older diesels

Typically appears
90,000+ miles
What to inspect
Listen for uneven idle and check for smoke
ElectricalMedium

COMAND infotainment and camera faults

Typically appears
Age-related
What to inspect
Test all cameras, screens and driver assistance
Engine / CoolingHigh

Coolant leaking into the vacuum system causing a hard brake pedal and coolant loss on OM654 diesels.

Typically appears
50,000-80,000 miles
What to inspect
Remove the main vacuum line from the vacuum pump at the front of the engine and check the inside of the pipe for wet coolant residue.
TransmissionMedium

Harsh, jerky gear changes or clunking during downshifts on the 9G-Tronic gearbox.

Typically appears
60,000+ miles
What to inspect
Select Sport+ mode on a test drive, accelerate to 30 mph, and use the steering wheel paddles to force 3-2 and 2-1 downshifts, feeling for harsh engagement.
InteriorLow

Splitting and cracking of the Artico synthetic leather on the seat bolsters.

Typically appears
40,000-70,000 miles
What to inspect
Press firmly down on the driver's seat right-hand base and backrest bolsters, inspecting the seams and creases for underlying splits in the vinyl material.
EngineHigh

Premature rocker arm and roller bearing wear causing a rhythmic metallic ticking noise on OM654 engines.

Typically appears
70,000-100,000 miles
What to inspect
Start the engine from cold, open the bonnet, and listen closely to the top acoustic cover for a distinct metallic tapping that increases directly with engine revs.

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Frequently asked questions

Are ex-taxi E-Classes worth it?

Only at trade money with the interior reconditioned. Buyers spot worn seats and rear trim quickly.

What is the biggest bill?

Airmatic suspension or injectors. Both easily exceed the margin on an older car.

Estate or saloon?

Estates hold a clear premium in the UK used market.

Are the E300e and E300de plug-in hybrids reliable?

The hybrid drivetrain is generally robust, but the high-voltage battery cooling system relies on the air conditioning compressor. If the AC fails, the car cannot cool the battery and will disable hybrid drive. Always verify the air conditioning blows ice-cold immediately, as compressor replacement on PHEV models is highly labour-intensive.

Does the AMG Line trim affect ride quality compared to SE models?

Yes. AMG Line variants feature lowered sports suspension and larger 19-inch or 20-inch alloy wheels fitted with low-profile run-flat tyres. This significantly firms up the ride and increases susceptibility to alloy wheel buckling or cracking on poorly maintained UK roads. SE models on 17-inch wheels offer a noticeably more compliant ride.

What are the servicing intervals for the 9G-Tronic automatic gearbox?

Mercedes-Benz specifies a transmission fluid and filter change every 77,500 miles or five years, whichever comes first. Dealers must check the digital service history to confirm this has been completed. Neglected gearboxes are prone to valve body failure and harsh downshifts, leading to expensive mechatronic repairs.

Sources & further reading

Faults are compiled from documented recalls, technical bulletins, owner reports and mechanic sources, then reviewed for accuracy. This is guidance only · not a substitute for a professional inspection.

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